Frequently Asked Questions
Everything you need to know about your Liverpool Los Angeles experience.
What is the Liverpool Los Angeles return policy?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Please use our online portal to initiate a return and receive a prepaid shipping label.
How do I determine my correct size?
To find your perfect fit, please refer to our detailed Size Guide located on each product page. Our denim often features premium stretch, so we recommend checking specific measurements for our 'Ab'solution technology.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information. Standard shipping usually takes 3-7 business days.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. We are working on expanding our shipping capabilities to reach our international fans soon.
Can I modify or cancel my order after it has been placed?
Because we strive to process orders as quickly as possible, we have a very limited window for modifications. Please contact our customer service team immediately if you need to make a change.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay Installments for flexible payment options.